Crushtec Chronicle – Our reputation for service pays dividends in Mozambique

Thanks to the constant travels of our hard working Africa sales team we have built up a solid reputation as being the company to talk to when it comes to buying crushing and screening equipment.

We recently sold three major Sandvik products through Boksburg sourcing specialist Maxim Trading which has obtained the equipment on behalf of a major coal producer located in northern Mozambique.

Africa sales manager Wayne Warren explains that the equipment was needed for the miner to produce aggregate to create the infrastructure that will support one of the biggest opencast mining projects in the region.

“They had ruled out the use of contractors because of the cost implications and were looking not only for productive equipment that they could operate themselves, but for a reliable supplier providing after sales service and support,” says Wayne.

He adds that the customer provided Maxim Trading with a detailed brief giving precise specifications regarding the type of equipment needed to produce the volumes and quality of material required.

Heath McMaster, partner in Maxim Trading, says that involving Pilot Crushtec International was a natural decision owing to our growing footprint within the sub-continent.

“We were looking for a respectable company from which we could source the equipment and Pilot Crushtec International was a logical call as it leaves a very visible trail within southern Africa.”

Thanks to our policy to ‘knock on doors’ across the continent, the sales and technical teams have a realistic knowledge of user needs and operating conditions and were able to recommend a train of equipment capable of producing four different grades of material at the same time.

The products, which are absolutely compatible in operation, comprise a Sandvik QJ241 jaw crusher, a Sandvik QH331 cone crusher and a Sandvik QA451 triple deck double screen.

Wayne says that a number of very important factors influenced the purchase decision.

“First and foremost, the Sandvik brand is highly respected in Africa and in Mozambique, and we offer the unique advantage of providing onsite installation, commissioning and training under the guidance of our own Portuguese-speaking sales engineers. The ultimate deciding factor was that we were able to supply all three products ex-stock, together with a comprehensive range of essential spares.”

Additional features are the train’s ability to produce up to 130 tph of variably-sized aggregate, its tracked mobility and power provided by CAT engines known and respected for their reliability.

Maxim Trading Enterprise was founded in 1987, and distributes a wide range of goods associated with the mining and chemical industries north of our borders. As a highly experienced supplier of goods to neighbouring counties, Heath was impressed with our team’s service offering.

“They are very professional in the way they conduct business which is exceptionally important as the equipment will play a crucial role in the development of a major coal reserve within southern Africa.”